24 NCAC 06A .0811 Winning Wagers and Vouchers

The requirements of this Rule only apply for Wagers and payouts not associated with a Wagering Account:

(1) Payment on valid Wagering Tickets shall be made only if presented and validated within one year following the settling of the Wagering Event, or, in the event of a parlay, following the last-in-time Wagering Event to settle on the Ticket.

(2) Payment on valid Wagering Vouchers shall be made only if presented and validated within one year following the date of issuance.

(3) Failure to present a Wagering Ticket or Voucher for redemption prior to the applicable one-year deadline shall constitute a waiver of the right to receive payment on the Ticket or Voucher.

(4) Whenever there is an amount of time in which a Player is not afforded the ability to redeem a winning Ticket or Voucher due to Wagering Facility closure the one-year time period is tolled.

(5) Any unclaimed funds from expired Wagering Tickets or Vouchers shall be presumed abandoned and shall be treated in accordance with Chapter 116B of the General Statutes.

(6) The Wagering Facility shall establish Wagering Ticket and Voucher payout procedures within the Internal Controls that:

(a) include a process to audit final transfers upon Wager settlement;

(b) detail the rules and due diligence required prior to making a decision on payout for a lost, stolen, or damaged Ticket or Voucher;

(d) include a procedure with regard to late or last-minute payouts; and

(e) address whether or not a winning Ticket may be redeemed by mail and, if so, the procedures for such redemption.

(7) The Wagering Facility shall not satisfy claims on lost, mutilated, or altered Wagering Tickets or Vouchers without authorization of the Director.

History Note: Authority G.S. 18C-114(a)(14);

Previously adopted as Rule 1H-011;

Eff. January 8, 2024;

Readopted Eff. March 27, 2024.